Web Response Form (Division of Child Support)

If you would like a copy of any document on this Web Site sent to you in an alternate format, please use the comment box below to send your request.

Note: Please do not transmit confidential information using this E-mail address. If you have specific questions about a child support order, please contact the DCS staff assigned to your case.

For Internet Payment Site inquiries or to contact Customer Service:

  • For Case Related questions or comments, such as "why haven't I received my payment" or "Why doesn't my account reflect my most recent payment", please contact your local field office.
  • Should you require assistance regarding website issues or errors such as the website making double payments or links that aren't working properly, please contact:

The Division of Child Support
EFT Customer Service Unit
PO Box 9010
Olympia, Washington 98507-9010

Tel: (800) 468-7422   8am-5pm  Mon-Fri
      (360) 664-5103   8am-5pm  Mon-Fri

Fax: (360) 664-5109

You may also e-mail us with your website related questions or comments here.