Contact the Division of Child Support

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DCS Field Office Mail Correspondence

Please send all DCS Field Office correspondence to the following address:

Division of Child Support
P.O. Box 11520
Tacoma, Washington 98411-5520

KIDS General Information Line: 1-800-442-KIDS

The KIDS line is a phone system which can give you general information about DCS services and how to establish a case. KIDS has information about date and amount of the last payment and many other answers to common questions. If you have an established case, then call the field office that handles your case. How to use the KIDS Phone System provides more detailed information on using the KIDS Line and the additional services provided.

DCS Community Relations Unit

The Community Relations Unit within the Division of Child Support coordinates community outreach, responds to media inquiries and looks into issues for the public on behalf of the DCS Director. If you have difficulty with DCS, you should speak with your Support Enforcement Officer (SEO). If you are not able to reach resolution with the SEO, speak with the SEO's supervisor.

If you still cannot reach resolution after a good faith effort with the supervisor, you may contact the Community Relations Unit (CRU) in DCS Headquarters. CRU staff are available to assist clients in working with their SEO or to explain complex issues a client may not fully understand. CRU will not overrule the SEO. They attempt to facilitate satisfactory resolutions to difficult problems. If a satisfactory resolution cannot be obtained, the CRU member will ensure the client is fully informed of their options. CRU, may not provide legal advice. Contact the Community Relations Unit via telephone, mail or e-mail. Include your name, your relationship to the case, the names of the parties to the case and the DCS case number and/or Social Security Number of at least one of the parties. CRU uses these items to locate the correct case and respond to your inquiry.

Division of Child Support
Community Relations Unit
P.O. Box 9162
Olympia WA 98507-9162
(800) 457-6202
TDD: (800)-833-6384

DCS Central Registry

Washington State Support Registry (WSSR)

WSSR handles intake of new referrals, receipt and disbursement of payments, locate-only services and interstate communications with other states' child support agencies. Correspondence and/or payments should be directed to the appropriate addresses below.

For mailing of Court Orders only:

Washington State Support Registry
PO Box 11520
Tacoma, WA 98411-5520
Fax: (360) 664-5209
Paperless/Centralized Fax number 1-866-668-9518

For correspondence only:

Division of Child Support
P.O. Box 11520 
Tacoma, Washington 98411-5520

Telephone: (360) 664-5321 or (800) 922-4306
Fax: (360) 664-5303
Paperless/Centralized Fax number 1-866-668-9518

For payments only:

Washington State Support Registry
PO Box 45868
Olympia, WA 98504-5868

To insure accurate processing, please be sure your Social Security Number is clearly noted on your payment.

Do you have a question about how to make a payment for child support?

Division of Child Support
EFT Customer Service
PO Box 9010
Olympia, Washington 98507-9010

Phone:  (800) 468-7422
             (360) 664-5103
Fax:      (360) 664-5109

Do you have a question about how to make a payment for a medical insurance premium?

Office of Financial Recovery

Phone:  (800) 562-6114
             (360) 664-5700


Do you have a question about how to report a newly hired or rehired employee?

New Hire Reporting Program
Phone:  (800) 562-0479

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