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DCS Field Office Mail Correspondence
Please send all DCS Field Office correspondence to the following address:
Division of Child Support
P.O. Box 11520
Tacoma, Washington 98411-5520
KIDS General Information Line: 1-800-442-KIDS
The KIDS line is a phone system which can give you general information about DCS services and how to establish a case. KIDS has information about date and amount of the last payment and many other answers to common questions. If you have an established case, then call the field office that handles your case. How to use the KIDS Phone System provides more detailed information on using the KIDS Line and the additional services provided.
DCS Community Relations Unit
The Community Relations Unit within the Division of Child Support coordinates community outreach, responds to media inquiries and looks into issues for the public on behalf of the DCS Director. If you have difficulty with DCS, you should speak with your Support Enforcement Officer (SEO). If you are not able to reach resolution with the SEO, speak with the SEO's supervisor.
If you still cannot reach resolution after a good faith effort with the supervisor, you may contact the Community Relations Unit (CRU) in DCS Headquarters. CRU staff are available to assist clients in working with their SEO or to explain complex issues a client may not fully understand. CRU will not overrule the SEO. They attempt to facilitate satisfactory resolutions to difficult problems. If a satisfactory resolution cannot be obtained, the CRU member will ensure the client is fully informed of their options. CRU, may not provide legal advice. Contact the Community Relations Unit via telephone, mail or e-mail. Include your name, your relationship to the case, the names of the parties to the case and the DCS case number and/or Social Security Number of at least one of the parties. CRU uses these items to locate the correct case and respond to your inquiry.
Community Relations Unit
P.O. Box 9162
Olympia WA 98507-9162
TDD:
DCS Central Registry
Washington State Support Registry
WSSR handles new referral intakes, payment receipt and disbursement, locate-only services and communication with out-of-state child support agencies.
Court Orders
Washington State Support Registry
PO Box 11520
Tacoma, WA 98411-5520
Fax:
Paperless/centralized fax number
Correspondence only
Division of Child Support
P.O. Box 11520
Tacoma, WA 98411-5520
Phone:
Paperless/centralized fax:
Payments only
Washington State Support Registry
PO Box 45868
Olympia, WA 98504-5868
Please clearly note your Social Security Number on your payment to ensure correct processing.
Do you have a question about how to make or receive electronic child support payments?
You can contact Electronic Funds Transfer Customer Service by calling
Do you have a question about how to make a payment for a medical insurance premium?
You can contact the Office of Financial Recovery by calling
Do you have a question about how to report a newly hired or rehired employee?
You can contact the New Hire Reporting Program by calling
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