Test Registration Information

Registration Policies for non-employees

  1. Registration is online only. No walk-in or telephone registration will be allowed.

  2. Payment is made at the time of online registration. (The system accepts Visa, Master Card, and Discover).  

  3. It is your responsibility to enter accurate information when you schedule your test appointment online.

  4. Test appointment confirmation will be sent to you via email only. It is your responsibility to check your email for your appointment confirmation and to contact dshsct@dshs.wa.gov right away if you do not receive your confirmation email.

  5. If there is an issue with your online registration involving over-payment, you must contact dshsct@dshs.wa.gov to request resolution within 60 days of the charge on your bank account.

  6. If you have a disability and need a reasonable accommodation, please email LTC at dshsct@dshs.wa.gov. Supporting documents such as a physician’s statement about the accommodation must be received by LTC before a test appointment can be confirmed.

  7. If you miss your scheduled test, you will need to schedule and pay for another test online.

  8. If you arrive late for the written test but still decide to proceed, you will not be given any extra time and must complete your test in the remaining time allowed to those who began on time. Late arrival for the oral test may result in loss of the assigned time slot. No free rescheduling will be granted for late arrivals, whether candidates decide to take the test or not.

  9. If upon receiving your confirmation letter, you realize you will not be able to keep your appointment, please call or email our office immediately. If we do not hear from you within ten (10) calendar days from the date you scheduled your appointment you will not receive a refund or free rescheduling.

  10. Test fees are non-refundable. If candidates fail to attend the confirmed test session. In the event of an emergency, the test session may be re-scheduled only once with supporting documentation such as police reports or physician statements about the emergency.

  11. There is no attempt limit in trying to pass any of the tests. However, if candidates fail to pass a test after three (3) attempts, they may want to wait until they are better prepared before rescheduling for the same test. A new test appointment and payment are required for each and every test attempt.

  12. While a test is pending appeal, no reschedule application of the same test will be accepted.

  13. It is the candidates’ responsibility to inform LTC of any change of name, mailing address, telephone number, and e-mail address. A name change request has to be made in writing with a photocopy of a court document such as a marriage or divorce certificate.

  14. Information about certified/authorized interpreters and translators are published on the LTC website. Any interpreter/translator who does not want to have their name or certain information published should send an email to dshsct@dshs.wa.gov and request to have their name removed or specify what information they do not want published.