This web page is intended as a resource for residential providers who contract with DDA. Documents and other materials of interest to residential providers will be posted here. If you have specific requests, contact us at DDAFeedback@dshs.wa.gov.
Quicklinks
Provider Resources
- Alternative Living
- Companion Homes
- Supported Living, Group Homes, and Group Training Homes
- Children Staffed Residential Homes
GovDelivery
General Provider Resources
Background Checks
- Background Check Tracking Tool for Supported Living and Group Home Providers
- Background Check Frequently Asked Questions
- Character, Competency, and Suitability Review Form
End of Life Planning
- Actions to Take Before and After Someone Passes Away
- Estate Recovery: Repaying the State for Medical and Long Term Services and Supports
Financial Resources
- Making The Most Of Social Security Benefits
- Resource Guide: Managing Finances for Clients in Community Residential Services Programs
Incident Reporting
- Incident Report
- Policy 6.12 Incident Management and Reporting for Residential Providers
- Incident Report to DDA Template
- Complaint Resolution Unit (CRU) Posting Template
- Mandatory Reporter Training for Contracted Providers
- Mandatory Reporting Contacts
Individual Instruction and Support Plans (IISP)
Integrated Settings
- Integrated Settings Training for Providers
- Integrated Settings Brochure for Providers
- Integrated Settings Videos
- CQL Integrated Settings video for DSP’s
- Integrated Settings Residential Provider Self-Assessment Tool (Optional)
- Integrated Settings Checklist for Residential Providers (Optional)
- Code of Federal Regulations 441.301 (2014)
DDA’s Medical Action Protocols
- Aspiration / Choking Plan Protocol
- Bowel Protocol
- Medication Administration Record Protocol
- Seizure Protocol
- Skin Observation Protocol
- Vital Signs Tracking Protocol
Plans of Correction (POC)
- Plan of Correction (POC) Template - Region 1
- Plan of Correction (POC) Template - Region 2
- Plan of Correction (POC) Template - Region 3
- Plans of Correction Training
Positive Behavior Support
- Positive Behavior Support Data Collection Tool
- Functional Assessment (FA) and Positive Behavior Support Plan (PBSP)
- Food Management and Health Promotion Strategies
Resources - General
- DDA Care Provider Bulletins
- DSHS Forms
- Packet Reimbursement Form (07/2025)
- Residential Provider Information Changes Form (Name, Address, etc.)
Training Tools
- Community Residential Training Evaluation
- Participant Toolkit for Residential Services/1163 Books (order #FFDSHS163)
- Residential Training Roster / Reimbursement
- Training and CE Tracking
Tools
- Community Residential Services Quality Assurance Tool
- Community Residential Services Quality Assurance Tool Tracker
- Home Environment QA Tool and Routine Maintenance Schedule
- Hospital Discharge Checklist
- Infection Control/Response Quality Assurance Tool
Transition
Alternative Living Resources
For questions about Companion Homes, please contact:
Olga Lutysk, Community Residential Services Program Manager
(360) 764-6155
Olga.Lutsyk@dshs.wa.gov
Companion Homes Resources
For questions about Companion Homes, please contact:
Olga Lutysk, Community Residential Services Program Manager
(360) 764-6155
Olga.Lutsyk@dshs.wa.gov
Supported Living, Group Homes, and Group Training Homes Resources
- Supported Living, Group Training Home, and Group Home Program Locator
- Request Certified Community Residential Service and Support Initial Application and Instructions at ccrssapplicationsrequest@dshs.wa.gov
For questions about the Supported Living program, please contact:
Megan Kwak, Community Residential Services
(360) 764-9909
megan.kwak@dshs.wa.gov
For questions about the Group Training Home or Group Home program contact:
AnnMarie DeGroot, Enhanced Community Residential Services Program Manager
(360) 584-7390
AnnMarie.DeGroot@dshs.wa.gov
Residential Quality Assurance Support
This unit can help providers in a variety of different quality assurance areas. Please contact unit staff for any questions or assistance.
- Children's Residential Quality Assurance Program Manager: Hollie Hutton
- Client Funds Management Specialist: Donna Pierson
- Region 1: Jose Salcedo
- Region 2:
- Region 3: Sharon Prose
- Residential Quality Assurance Program Manager: Robin Wiseman
- Residential Quality Assurance Program Specialists
- Region 1: Dan Marshall
- Region 2: Caitlin Thatcher
- Region 3 Mikal Applewhite
If you have any general questions about DDA Quality Assurance, contact Neal Hallmark, Residential Quality Assurance Unit Manager.