Deadline is approaching for electronic payments

Effective Jan. 1, 2019 an employer or other business that receives an Income Withholding Order (IWO) from the Washington State Department of Social and Health Services, Division of Child Support (DSHS-DCS), must send payments electronically.

The new law applies to businesses that have:

  • 10 or more employees or contractors that receives an IWO, or

  • less than 10 employees if the business receives an IWO for more than one employee, or

  • if the business uses a payroll processing company, or

  • if the business is required to file and pay taxes electronically to the Department of Revenue.

DCS is working hard to make this change as easy as possible. Employers can pay online or choose from other electronic payment options. Employers are encouraged to switch to electronic payments early, and avoid a rush as the deadline approaches. In addition, the new law includes options for exemptions or a waiver for those who qualify. Employers can call the DCS Central Services EFT unit at 800-468-7422DCS Central Services EFT for assistance.

We are planning in-person workshops and online webinars for 2019, please check back on this site for dates and times.


Thank you for all you do to support children

As an employer, you are a key partner in Washington State’s child support program. With your help, over 350,000 children receive child support services. Thank you!  Employers are responsible under state and federal law to report newly hired employees, withhold income, send payments to the Division of Child Support (DCS), and enroll children in health insurance plans.  Your participation is critical to the success of the child support program.  And to assist with these requirements,  the DCS Employer Guide and Frequently Asked Questions section of the DCS website answers many employer questions. Working together, we can continue to improve the lives of children.

Thank you for helping children and families!


For assistance, employers may contact the Employer Ombudsman, Mitch Dillard within the agency's Community Relations Unit.

  • Send an email to dcs-cru@dshs.wa.gov; or
  • Call the Employer Hotline toll-free at 1-800-591-2760Employer Hotline

You can also contact a Support Enforcement Officer at the DCS field office which handles a specific case. If you have received paperwork from DCS, the contact information is listed on each document.