SSI Facilitation-Supporting Home and Community Services (HCS)


This section contains information about: ABD cash eligibility for clients receiving Home and Community Services (HCS) services. SSI Facilitation services for clients receiving HCS services. Coordination between HCS and the CSO.

Worker Responsibilities

Facilitation Services for Clients Receiving HCS Services

  1. When HCS refers an ABD cash client to CSD for facilitation services, SSI Facilitators must provide facilitation services, with the exception of HCS Region 2 which has SSI facilitators.
  2. The referral packet from HCS to CSD should contain:
    1. Copy of the completed HCS CARE Assessment.
    2. Available medical and work history information.
    3. A signed SSA-827, Authorization for Source to Release Information to the Social Security Administration for each identified source of medical evidence and two extras.
    4. A signed DSHS 14-012, Authorization to Release Information.
    5. Copy of any medical documentation.
    6. Information about any need for retroactive Medicaid coverage.
  3. On receipt of a complete packet from HCS, CSD  begins SSI facilitation.

Coordination between HCS and the CSO

HCS and CSD staff work closely together to coordinate the exchange of the following information:

  1. Change of address.
  2. SDX or BENDEX update.
  3. ACES alerts.
  4. SSI/SSDI approval or denial.
  5. Change in eligibility.
  6. New medical information.
  7. Copy of any new CARE assessment.
  8. Change in client advocate information.
  9. Updated personal observations.

CSD Regional Contacts




Darla Johnson


North - Rena Guadagnoli 

South - Sharonda Nash


Tiffany Hayden


 HCS Regional Contacts




Gary Olson: Financial Program Manager


Dan Rees: Subject Matter Expert

2 North

Wendy Wendell: Subject Matter Expert

2 South

Jerald Ulrich: Financial Program Manager


Robert Williams: R2 HCS SSI facilitator


Tammy Hargrave: Financial Program Manager


Ian Horlor: Subject Matter Expert

HCS Headquarters

Cathy Kinnaman: Office Chief, Lori Rolley, Will Reeves, Rob Peters, Graham Zuch

Marcie Birdsall: DDA LTC Specialty Unit Manager

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