Case Transfers

When a person transfers from one CSO to another, the SSI facilitator in the receiving CSO:

  1. Notifies DDDS and SSA of the person's new address and phone number.
  2. Contacts the individual by telephone or schedules an interview to update the person's information.
  3. Inputs new information in the ICMS record.
  4. Notifies DDDS of any updated information.